Glamaze stands proudly with the reliability and quality of their products. Glamaze ensures you get your order in perfect condition. Our dedicated team works relentlessly 24*7 to provide you real-time assistance. We make shopping fun and convenient. We have a Return & Refund Policy that sets specific rules under which you can request a refund or return. Please read these rules thoroughly to know more about return or refund.
- Be sure that the item you wish to return is purchased from our online store.
- You are eligible for a return (this includes replacement or exchange) and refund.
- Customers can claim a return within 5 days of receiving the product. After 5 days, we hold no accountability for return & refund.
- You must handover the complete package (original) to the courier person in case of a return or refund. Complete package includes the product along with intact tags, accessories, freebies or combos (if any). The item should be in an undamaged condition. You must also preserve the original packaging for return purposes. Failing this, you will not be eligible for product return.
- If the product is to be picked up from a different address, make sure the pick-up facility is available at the new address.
- We will process your refund request the moment we receive the product you returned for a refund. The refunded amount and will reflect in your bank or account within 12 business days.
- In case of Cash on Delivery (COD) orders, we will transfer the refund amount to your bank account. You must provide the bank details including account number, Account holder name, IFSC Code, etc. for refund. For all pre-paid orders, the refund amount will be credited to the original or same account that was used to make the payment.
- You are only eligible for a single return per order. Multiple returns will be rejected.